Dog & Cat Vets in Ealing

## Summary Part of the **Goddard Veterinary Group** (a multi-practice group), this clinic is **RCVS-accredited** and equipped for **on-site blood testing, X‑rays, and operations**. The website highlights a **free new pet health check** and a **ProActive Pets healthcare plan**, alongside routine vet and nurse appointments. From the latest reviews, owners most often describe: - **Clear explanations of treatment** (“all aspects of treatment fully explained”). - **Low-stress handling**, including patience with an **overstimulated dog** and support for a **very nervous cat** that stayed unusually calm during the visit. - Hands-on help with **blood testing** (including staff assisting with restraint/distraction to reduce stress) and **neutering/spaying**, including support for **feral cats** (trap help and practical advice). ## Services Services and facilities mentioned on the clinic’s website and in reviews include: - **Consultations** (vet appointments) - **Nurse clinics** - **Blood testing** (also specifically referenced in a recent review) - **Diagnostic imaging (X‑ray)** - **Operations / surgery**, including: - **Neutering and spaying** (mentioned by cat and feral-cat owners) - **Dentistry** - **Vaccinations** (annual booster mentioned in a review) - **Microchipping** - **Flea and worm treatment** - **Weight and diet advice** - **Wellness health screen** - **Free new pet health check** (owners specifically mention a free new puppy check) **Emergency care (as stated on the website):** emergency care is provided through the group’s veterinary hospitals, open **24/7, 365 days a year** (the website names **Mandeville Veterinary Hospital** as the closest hospital). ## People Named individuals mentioned in available sources: - **Jaya (vet)** – described by an owner as having a **gentle approach** during annual boosters for two apprehensive dogs, helping them feel welcome. - **Lisa (vet assistant)** – mentioned alongside Jaya for helping anxious dogs settle during a vaccination visit. - **Maria Flavien (Regional Manager)** – listed on the clinic’s website. More generally (without individual names), multiple reviews describe the team as: - Taking time to **explain treatment clearly**. - Handling anxious or difficult-to-handle pets with **patience and practical support** (e.g., calming a nervous cat; helping keep a cat still and distracted during blood sampling). ## Reviews **Google rating: 4.8 stars from 227 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Gentle, low-stress handling** for nervous or overstimulated pets (nervous cats settling quickly; staff being patient when a dog became overstimulated). - **Good communication**: owners mention treatments being **fully explained** and feeling reassured by the vet’s knowledge during a new puppy check. - **Routine and surgical care referenced repeatedly**, including **vaccinations/boosters**, **blood tests**, and **neutering/spaying**. - **Practical support beyond the appointment**, such as helping an owner **trap feral cats** for neutering and sharing useful advice.

## Summary Village Vet Ealing is part of the Village Vet group. It focuses on small animals (cats, dogs and rabbits) and offers routine care alongside ongoing support such as veterinary nurse clinics and senior-pet care. The practice also points owners to a 24/7 emergency service via the group’s Hampstead practice. Recent reviewers repeatedly mention a consistently warm welcome and that staff “go above and beyond” in caring for both pets and owners; one reviewer notes they’ve used the practice since around 2015. ## Services Services and species explicitly mentioned on the clinic website include: - Small-animal care for **cats, dogs and rabbits** - **Consultations** (vet) - **Veterinary nurse clinics** - **Vaccinations** - **Microchipping** - **Neutering** - **Senior pets care** - **Annual health checks** - **Flea and worm treatment** - **Nutrition and obesity** support - **Dental care** (“pet dental care” is listed) - **Internal medicine** Out-of-hours/emergency arrangement (as stated on the website): - **24/7 emergency pet care** is provided via the group’s **Hampstead practice**. ## People - **Rachel** (role not specified in the review): described as “most helpful,” “extremely professional,” and “approachable,” with the reviewer highlighting her attitude and communication style. ## Reviews **4.7 stars from 226 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners often mention a **friendly, welcoming reception** (e.g., being “greet[ed] with a smile” and a “warm welcome”). - Multiple reviews emphasise **gentle handling and care for pets**, with one saying pets are “always handled with the utmost care.” - A couple of reviewers describe **long-term use and loyalty** (e.g., attending since ~2015; “wouldn’t go anywhere else”).

## Summary Paws in the City describes itself as an **independent** veterinary clinic and also runs a busy **in-clinic grooming** service. The website highlights routine care (consultations, vaccinations, neutering, dentistry) plus access to more advanced workups/surgery areas such as **orthopaedics, internal medicine, soft tissue surgery, ophthalmology and diagnostic imaging** (via specialist partnerships). Recent reviews are dominated by grooming experiences—owners repeatedly mention **detailed pre-groom discussions about the cut**, pets coming back **calm after baths**, and extra touches like **bows**; one recent vet visit review also describes a **leg injury assessment** where options were explained clearly. ## Services - **Veterinary consultations** (website) - **Vaccinations** and **parasite treatments** (website) - **Neutering** (website) - **Dentistry** (website) - **Diagnostic sampling** (website) - **Specialist/advanced case areas listed on the site:** orthopaedics, internal medicine, soft tissue surgery, ophthalmology, diagnostic imaging (website) - **Grooming (dogs and cats)** including: bath & brush, hygiene trim, dematting, teeth cleaning (website) - Reviews mention discussing the trim beforehand and, in one case, a **video shared during the drying stage** (reviews) - **Animal Health Certificates** (website) - **Veterinary Nurse Training facility** (clinic data) ## Pricing - Website promotion: **£30 off the first consultation** for first-time registrations (website) ## People - **Lorraine (groomer)** is named repeatedly in recent reviews. Owners describe: - Taking time to **talk through the cut** and preferences before starting (e.g., keeping a coat short enough to maintain but still “fluffy”) (reviews) - Consistent results across repeat visits (“our 4th time”) (reviews) ## Reviews **Google rating: 4.7 stars from 214 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Grooming is the most-mentioned service in the latest reviews, with owners highlighting **coat finish and consistency**, and pets returning **calm/content even after a first bath**. - Several reviewers note groomers/staff **explain the process and discuss concerns beforehand**; one mentions receiving a **video update during drying**. - A recent veterinary-care review describes a dog seen after **hurting a leg**, with the team being **thorough**, explaining the **diagnosis and treatment options**, and a clinic described as **clean and well-organised**.

## Summary Medivet Acton (Acton Lane Veterinary Surgery) is part of the Medivet group and is set up for routine care plus on-site diagnostics, with an in-house laboratory, ultrasound and X‑rays listed on its website. The clinic treats cats, dogs and rabbits, and offers core preventative and day-to-day services such as vaccinations, parasite care, neutering, microchipping and dentistry. In the latest reviews available to us, owners mention long-term use (“many years”), fast appointments, and vets helping nervous cats stay calm during visits; one owner says their older cat’s sore paw was treated and “is now on the mend.” ## Services From the clinic website summary: - Vaccinations - Parasite care - Neutering - Microchipping - Dentistry - Species seen: cats, dogs, rabbits - Facilities/equipment listed: in-house laboratory, ultrasound, X‑rays - Out-of-hours: the nearest 24-hour emergency practice is stated as “Medivet 24 Hour Richmond.” From recent reviews: - Treatment for a cat with a sore paw (described as improving after the visit) ## Pricing - Out-of-hours consult fee: **£130** (stated for the nearest 24-hour emergency practice). - **No charge for assessment by phone** (stated for the nearest 24-hour emergency practice). ## People - **Laura** (vet, per review): praised for being “sweetest,” “professional and kind” while treating an older cat that dislikes vet visits; the owner reports the cat’s sore paw improved. - **Juri** (vet, per review): praised alongside Laura for handling a nervous older cat and helping achieve a good outcome. - **Nursing team** (unnamed, per review): described as “always lovely,” and mentioned in the context of helping keep a cat calm. ## Reviews **Google rating: 4.5 stars from 244 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Long-term clients: one reviewer says they’ve used the practice “for many years.” - Handling nervous cats: reviewers describe staff making their cats feel calm during appointments. - Speed and efficiency: “friendly and fast service” is specifically mentioned. - Named staff recognition: Laura and Juri are singled out for professional, kind care and a positive outcome for a sore paw.

## Summary Arden House Veterinary Surgery describes itself as an **independent** clinic and says it has been caring for patients **since 1946**. From the reviews available, the practice is frequently used for **routine surgeries** such as **spays and neuters**, with multiple owners mentioning **follow-up checks after procedures** (including “three follow up visits” after a neuter, and a “smooth” follow-up after a spay). Experiences appear mixed: some owners praise specific vets and the front desk, while others report a **“gone downhill”** experience with **rude reception** and **high/overstated costs**, and one long-term client mentions **seeing a different vet each time**, making rapport difficult. ## Services Services explicitly referenced in the available information include: - **Spaying** (kitten spay mentioned, with follow-up described as smooth) - **Neutering** (dog neuter mentioned; owner describes multiple follow-up visits) - **Euthanasia/putting a dog to sleep** (one owner highlights the vet’s considerate handling of this appointment) - **Post-operative follow-up appointments** (multiple follow-ups after neuter; follow-up after spay) The website summary also indicates the clinic has sections for **“Surgeries”** and a **“Healthcare Plan”**, but no specific inclusions or terms are provided in the data supplied. ## People Named staff mentioned in reviews: - **Andrew Foster (vet)** — one reviewer says he treated their puppy “so well and fast.” - **Karolina (vet)** — a reviewer describing a dog neuter says Karolina was “the best,” and highlights being able to ask many questions and having **three follow-up visits**. - **Reception team (not named)** — feedback conflicts: - Positive: described as “very nice, friendly, and helpful” and “fantastic.” - Negative: described as “incredibly rude” by a long-term client. ## Reviews **4.6 stars from 126 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Routine surgery + follow-up care comes up repeatedly:** spay/neuter experiences described as efficient, with follow-up visits/checks explicitly mentioned. - **Cost is a point of disagreement:** some reviewers call prices “reasonable” or “best,” while others say treatments/visits are “overly expensive” or “overstated” compared with other vets. - **Consistency of clinician is raised as an issue by one long-term client:** they report “always a different person,” making it hard to build rapport. - **Front-desk experience is mixed:** some describe reception as friendly and helpful; others report repeated rudeness.