The Young Veterinary Partnership

The Young Veterinary Partnership is a long-established independent practice in Ealing, with over 60 years’ experience and a website-stated team of nine vets alongside qualified nurses and reception staff. It offers routine care as well as in-house diagnostics and treatment, including digital X-ray, ultrasound, dentistry, laser therapy and keyhole surgery. The practice also says it provides 24/7 veterinary advice and can hospitalise pets overnight in its own surgery.

Services

•Routine veterinary care: consultations, vaccinations and microchipping are listed, with reviews specifically mentioning annual booster appointments.
•Diagnostics and treatment: the practice website lists digital X-ray, ultrasound, dentistry, laser therapy, keyhole surgery and anaesthesia. Recent reviews also mention dental treatment, including a cat having two teeth extracted.
•Surgery and day procedures: reviews describe a quoted dermatology investigation involving blood tests, skin scrapes, fungal culture and skin biopsies under sedation.
•Support services: the practice says it offers pet travel support, insurance help, and healthcare plans including the Pet Healthcare Club and Puppy & Kitten Pack. One recent reviewer also said the team helped with an insurance claim.
•Emergency and aftercare: the website states 24-hour veterinary advice, 365 days a year, plus overnight hospitalisation in the surgery. Reviews also mention individual cremation arrangements and sensitive end-of-life support.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review-mentioned examples include £250 for an individual cremation and an approximate £1,000 quote for initial dermatology tests, excluding any allergy testing. Review comments on costs are mixed: one owner praised clear pricing for dental treatment with aftercare, antibiotics and pain relief included, while another was unhappy with the level of cost breakdown given for a dermatology workup.

People

The website describes a team of nine vets supported by qualified nurses and reception staff. Recent reviews also highlight the wider admin team as efficient and organised.

Named staff mentioned by reviewers include

•Dr Wilson — described by one reviewer as the proprietor
•Vicky — described by one reviewer as the Office Manager

Reviews

Google reviews: 4.3/5 from 233 reviews.

•Recent feedback is mostly positive, with reviewers describing the team as friendly, professional and kind, and one long-standing client saying they have used the practice for 40 years.
•Convenience and organisation come up well in newer reviews, with praise for getting appointments quickly, appointments running on time, and the admin team being efficient.
•A recent dental review reports clear explanations, transparent pricing and included aftercare medication, as well as help with an insurance claim.
•There are also some negative experiences in the written reviews, including one serious complaint about the handling of an anxious dog during a vaccination visit and another about communication and cost clarity around a proposed dermatology investigation. End-of-life care, however, was described by one bereaved owner as especially sensitive and compassionate.

Reviews for The Young Veterinary Partnership

Note: Showing the 9 most recent Google reviews out of 233 we track in total. Recent reviews may not be representative of overall sentiment.

ian prowse

3 weeks ago

Really good and friendly vet practice - we've been going there for 40 years. Can normally get an appointment very quickly.

Charles P

1 month ago

Great facilities and highly professional, friendly staff. The admin team runs the place like a well oiled machine. Appointments are on time.

Jacqui Bailie

2 months ago

My cat had to have 2 teeth extracted. The staff were kind and caring, explained the treatment fully, and all aftercare, antibiotics and painkillers were included, so pricing was transparent. They also helped with my insurance claim. Parking can be tricky otherwise would be 5 stars.

Afsoon Ahmadi

Very kind and professional staff.

Duncan Hayes

3 months ago

Doram Jacoby

6 months ago

Very nice and helpful staff

Betty

7 months ago

We had to leave Young's after 3 years of taking our dog there. To be honest I don't know why I even bothered sticking around for so long! I was first with the Brentford branch and then I moved to the Ealing branch. At both branches I felt patronised, shoved to the corner. The vets treated my dog with no compassion. The branches are small, out-dated, cold-looking. The nail in the coffin for me was when I took her for the annual booster jab last year and the way they handled her was atrocious and traumatising for both myself and my dog. She's an anxious dog, but it really felt like they just didn't care, especially the older vet – for a couple of years they'd mention muzzling her (muzzling a frenchie?) and last year what they did was took her into the next room and two nurses pinned her down while the older vet administer the jab. The screams, scratching and shrieks coming from my dog all the way from the next room honestly sounded like animal abuse. The vet then handed me her lead covered in poo, and proceeded to make me feel even worse by putting the blame on me. I cleaned up the lead there and then, and I left in tears with a certainty that I'd never return. Never will I ever go back to this clinic!

West London Guy

9 months ago

My beloved cat was ill. We took him to Young Veterinary Partnership. He subsequently died. I was devastated. We'd arranged for him to be cremated individually. I couldn't face the idea of him being cremated with other pets. It cost £250 but I didn't care. I had to go and collect his remains. I could barely speak, I was so upset. The staff were incredibly sensitive. They knew why I was there and with me barely speaking, they gave me his remains and took the payment. They knew who I was and found it on their system with me practically saying nothing. My cats have always been my children. They understood my loss and did everything they could to mitigate that loss. They also didn't make me feel guilty for crying.

Joan Airey

1 year ago

It is with regret that I write this review about an independent veterinary practice at a time when the industry is under scrutiny. I registered my cat with Youngs when he was a kitten and in October sought a medical explanation for his tendency to overgroom. I received an e-mail from Dr Wilson, proprietor of Youngs as follows: '...would require a full dermatological investigation to determine the underlying cause - full blood profile, skin scrapes, fungal culture and skin biopsies under sedation, initially possibly with allergy blood testing on initial results before specific medication can be prescribed. This would require coming in for a morning appointment and then leaving Sasha with us for the day....approx. £1,000 for initial tests (not including allergy tests)'. I was shocked to receive such an abrupt message. There was no narrative, breakdown of this figure and what the 'allergy tests' might cost. I requested further information from him but got a reply from Office Manager, Vicky. I was then requested to book a consultation (presumably the morning appointment) just prior to the procedure. Although not stated, I got the impression this would incur a further fee. I was then obliged to do my own research to find that one of the procedures involved chunks being taken out of my cat, hence the sedation. I then felt the need to seek advice from another practice, more forthcoming, with a friendlier disposition, and to whom I ultimately 'defected' for Sasha's care. I was absolutely flabbergasted by Youngs' overt attempt to financially gain by withholding this essential information. To me, this was unadulterated greed. I was not asking them to divulge trade secrets but let me know the cost of each component as well as any supplementary expenses. For instance, I also found my cat would have to wear a collar for a few days until sutures had healed. Discussed only on the day, this would have influenced me as to whether to go ahead. Indeed, if I had declined, our trip would have been pointless, money wasted and Youngs would not have got the gig, which they failed to do anyway. It therefore made sense for them to be up front about the overall cost and what was involved. Vicky responded to my concern about the withholding of information saying that: 'Dr Wilson may have assumed he had addressed your concerns fully, with the understanding that any remaining questions could be discussed in more detail during your pre-op appointment'. However, I could not find any indication of where he made such an assumption. There was no mention of any fee for this 'pre-op appointment' or if it was part of the open ended £1000. To complicate the issue, Vicky said: 'Regarding surgical procedures, I would like to assure you that we INCLUDE (my emphasis) a pre-operative health check the morning of the surgery.....and we offer this as an opportunity to answer any questions that owners might have. We believe that this face to face interaction helps to resolve any outstanding concerns better than e-mail exchanges'. I sent a letter to Dr Wilson, snail mail but only got a reply from Vicky, assuring me that he was 'aware of' my concerns. I remain satisfied that he did not even read my letter. Furthermore, her reply was actually unsigned with no last name. Never before have I been on the receiving end of such sheer impertinence, which suggested utter contempt for both me and my pet. The bottom line is that I was a loyal customer for the best part of three years. I still find this jaw-droppingly unbelievable. It remained unclear how much this procedure would have been in total and when I would have found out. Remember, the £1000 was only for 'initial tests'. What is worse is that this arrogance and high handedness in the pursuit of profit was from those who purport to be part of the caring industry for both animals and their human companions. I would advise anyone in a similar position to ask all the questions you want before parting with any money and if not satisfied, do what I did, go elsewhere and leave a review like mine.