Clinic Not Accepting Clients from VetsCompared
Medivet Acton (Acton Lane Veterinary Surgery) – Vets in Ealing
Clinic Overview
Medivet Acton (Acton Lane Veterinary Surgery) is part of the Medivet group and provides routine veterinary care for cats, dogs and rabbits, alongside on-site diagnostics including an in-house laboratory, ultrasound and X-rays. Core services cover preventative care and common day-to-day treatment needs. Recent feedback points to a friendly, professional team, strong long-term client loyalty, and calm handling of nervous pets.
Services
- •Routine and preventative care: vaccinations, parasite care, neutering, microchipping and dentistry.
- •Species seen: cats, dogs and rabbits.
- •Diagnostics on site: the clinic lists an in-house laboratory, ultrasound and X-rays. Recent feedback includes a cat receiving an ultrasound during the appointment, helping confirm a diagnosis quickly.
- •Everyday medical care: reviews mention treatment for an older cat’s sore paw, support for a senior cat that later improved, and a same-day appointment for a cat that was lethargic and off food.
- •General consultations: recent comments also mention kind, patient handling with dogs as well as cats.
- •Out-of-hours arrangement: the stated nearest 24-hour emergency practice is Medivet 24 Hour Richmond.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. One published figure is an out-of-hours consultation fee of £130 at its stated nearest 24-hour emergency practice, Medivet 24 Hour Richmond, with no charge for assessment by phone. Review comments on value are limited, though one owner specifically felt the team was not pushing unnecessary products or services.
People
- •Laura and Juri are praised for kind, professional care with an older cat that was nervous about vet visits and had a sore paw that improved afterwards.
- •Valentina is thanked for quickly identifying a serious problem and carrying out an ultrasound during the appointment.
- •Vesi is mentioned positively for being helpful, informative and sympathetic during a difficult diagnosis.
- •Nurses are described as lovely, and more general review feedback also praises the wider staff team, from reception through to the vets.
Reviews
Google rating: 4.5/5 from 264 reviews.
- •Recent feedback is largely very positive, with repeated mentions of kind, caring and professional staff.
- •Several reviewers describe long-standing trust in the practice, including owners who have used it for many years or across multiple pets.
- •Cat owners in particular mention gentle handling and clear communication, including for senior or nervous cats; one review highlights getting an appointment the same day and having an ultrasound done immediately.
- •There is one recent negative comment about a rude receptionist, but the broader pattern of feedback is strongly favourable.
