Medivet Acton (Acton Lane Veterinary Surgery)

Medivet Acton (Acton Lane Veterinary Surgery) is part of the Medivet group and provides routine veterinary care alongside on-site diagnostics including an in-house laboratory, ultrasound and X-rays. The clinic treats cats, dogs and rabbits, with core services covering preventative care and common day-to-day treatment needs. Recent reviews describe friendly, fast service, long-term client loyalty, and calm handling of nervous cats, with one owner also highlighting a same-day appointment and ultrasound for a seriously unwell cat.

Services

• •Routine and preventative care: vaccinations, parasite care, neutering, microchipping and dentistry.
• •Species seen: cats, dogs and rabbits.
• •Diagnostics and facilities: the clinic lists an in-house laboratory, ultrasound and X-rays on site. Recent feedback includes a cat being scanned by ultrasound during the appointment, allowing a diagnosis to be confirmed quickly.
• •Everyday medical care: recent reviews mention treatment for an older cat’s sore paw, and an urgent appointment for a cat that was lethargic and off food.
• •Out-of-hours arrangement: the stated nearest 24-hour emergency practice is Medivet 24 Hour Richmond.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The published figure available here is an out-of-hours consultation fee of £130 at its stated nearest 24-hour emergency practice, Medivet 24 Hour Richmond, with no charge for assessment by phone. Review feedback on value is limited, but one owner specifically said the team was not trying to sell unnecessary products or services.

People

• •Laura and Juri are praised in reviews as kind, professional vets who helped an older cat that was nervous about vet visits and treated a sore paw that was improving afterwards.
• •Valentina is thanked in a recent review for quickly identifying a serious problem and carrying out an ultrasound during the appointment.
• •Vesi is also mentioned positively for being helpful, informative and sympathetic during a difficult diagnosis.
• •Nurses are described as “always lovely” in one review.

Reviews

Google rating: 4.5/5 from 247 reviews.

• •Recent feedback is mostly very positive, with repeated mentions of friendly, caring staff and a welcoming practice atmosphere.
• •Speed and access come through strongly: reviewers mention fast service, long-term use of the practice, and in one case getting an appointment on the same day they called.
• •Cat owners in particular describe calm handling, including support for nervous pets and clear communication during more serious cases.
• •There is one negative recent review about a rude receptionist, but the wider pattern of recent reviews is strongly favourable.