Snoots Acton – Vets in Ealing
Clinic Overview
- Recent reviews are strongly positive about the team’s manner, with owners describing staff as friendly, thoughtful, calm with pets and reassuring during visits. - Communication is a recurring strength, with mentions of quick responses, helpful booking support, clear explanations and prompt follow-up by email or messaging. - Service examples in reviews include introductory appointments, blood tests, vaccination scheduling and prescriptions being sent quickly.
Services
- •Primary care for cats and dogs: sick visits, wellness checks and introductory appointments, with reviews describing reassuring first visits and routine follow-up care.
- •Preventive and routine care: vaccinations, microchipping, nutritional advice, and spay & neuter. Recent reviews mention support around vaccine timing and a second vaccination appointment.
- •Diagnostics: blood tests, X-rays, ultrasounds, and urine and fecal testing. Reviews specifically mention follow-up blood tests for a cat.
- •Prescriptions and documents: prescription dispensing and travel certificates. One owner says an emailed prescription was sent within a few hours.
- •Communication and follow-up: recent reviewers mention helpful contact by phone and WhatsApp, quick responses, and clear explanations during appointments.
- •Emergency and out-of-hours arrangements: the clinic states it partners with Veteris for dedicated out-of-hours care, and emergency treatment is not included in the primary care membership.
Pricing
No published pricing information is currently available for this clinic, though several reviewers describe the membership, medicines and overall service as good value.
People
Named team members mentioned by clients include Dr Olivia, Amy, Shannai at reception/front of house, and Luna. Reviews especially praise Dr Olivia and Amy for their professionalism and care, while Shannai is singled out for being warm, helpful and memorable.
Reviews
Google rating: 4.6/5 from 48 reviews.
- •Recent reviews are strongly positive about the team’s manner, with owners describing staff as friendly, thoughtful, calm with pets and reassuring during visits.
- •Communication is a recurring strength, with mentions of quick responses, helpful booking support, clear explanations and prompt follow-up by email or messaging.
- •Service examples in reviews include introductory appointments, blood tests, vaccination scheduling and prescriptions being sent quickly.
- •Value and convenience come up regularly, with several owners saying the membership feels worthwhile and that medicines or overall costs felt reasonable; one older review reported difficulty getting through by phone to register.
